Information about the Apollo App - Take full control of your commute with Nav. System, Smart Dashboard, Ride Analytics, and more!
This App is currently compatible by default with the Air and City 2022 models. It will also be compatible with most of all of our new scooter models that will be released moving forward and with upgrade kits such as the Phantom V3 upgrade kit. IOS: Y
Here are the multiple ways to download & install our app:. OS: You can search Apollo Scooters in the App Store or use this link.Android: You can search Apollo Scooters in the Google Play store or use this link. Alternatively, you can scan this QR cod
This is a complete list of how to set up the App. Below are photos attached for most steps - the bulleted number on the left-side of each photo links to the same step; For example, Photo 3 is for Step 3. Steps. Photos2. 3. 4.
If your Bluetooth is not connecting;. 1- Make sure the scooter isn't connected to any other devices. 2- Check that your scooter is compatible with the app. - Which scooters are compatible with the Apollo App?. 3- Check that your app version is up-to-
To complete the set up process of the Apollo App, you will need to enter your scooter's serial number found under the outside of the deck of your scooter. It will need to be entered with respect to a specific letter order for the app to adapt to the
Steps. Photos. Steps 1-2 3 4
To change the name of your scooter in the app, follow these steps:. Steps. Photos.
If the App is displaying the wrong scooter model, you'll want to do this to fix it:. Delete the scooter from the app and add it again. Make sure to enter the correct Serial # when re-adding the scooter. The most accurate way to do it is by scanning t
1. Go on the app, then click on the 3 dots on the left side of the Ride button. 2. Click on the setting icon. 3. Scroll down and enable/disable the Kickstart option as you prefer. (With kickstart enabled, you will need to push the scooter forward for
Steps:. Photos. 1. 2. 3. 4.
Steps:. Photos. 1. 2. 3. 4. Having issues changing the acceleration or regen settings? - click here!
If you having issues in changing your acceleration or regen settings in the app, you will simply need to update the firmware of your scooter. You can follow the steps below which are the same as the steps found in the article ''What does the red Dot
If you forgot your PIN to unlock your scooter in the App, you can reach out to our team by Live Chat or by email at [email protected]. Our team will be happy to send your PIN to your email address.
Step 1: Connect the scooter to the app. Step 2: Click on the "Account" button. Step 3: When you are in the account settings, click on "Unit of Measurement". Step 4: Choose your preferred "Unit of Measurement". Metric = KM. Imperial = Miles. For any a
There are 2 ways to record your ride in the Apollo App:. That's it!. To see your past recorded rides, go here - https://apollo-help-center.gorgias.help/en-US/how-do-i-see-my-past-rides-in-the-app-37490. For more help articles related to the Apollo Ap
You can see all your rides logs by clicking on the icon at the complete lower-left side as seen in the pictures below. For more help articles related to the Apollo App, go here - https://apollo-help-center.gorgias.help/en-US/articles/apollo-app-9479.
For IOS. For Android. For help, don't hesitate to get in touch with our team at [email protected]
You might see a red dot on the bottom of your screen or your scooter list. This simply means that there is a software update available for your scooter. IT IS VERY IMPORTANT THAT YOU STAY CLOSE TO THE SCOOTER, DO NOT TURN OFF THE APP OR THE SCOOTER,
If the App doesn't not let you install the available update to your scooter, this will mean that your scooter model's hardware is already as updated as it can be. But, for any questions/help, you can reach out to our customer support team !. More in
Process:. If a customer cannot successfully connect the app to their Phantom scooter with their current serial number, chances are they are using the barcode number instead of the actual Serial Number of their Phantom. In version 3.x of the Apollo Ap
If you are encountering issues or simply seeking a fresh start, factory resetting the scooter settings can be a valuable solution. Here's a brief guide on how to perform a factory reset. For questions, feel free to reach out by Live Chat on our websi