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How to factory reset scooter settings?Updated a year ago

If you are encountering issues or simply seeking a fresh start, factory resetting the scooter settings can be a valuable solution. Here's a brief guide on how to perform a factory reset.

Steps:

  1. Go to "Settings"
  2. Tap on "My Scooters"
  3. Select the scooter
  4. Tap on "Restore Factory Settings"
  5. Enter scooter's PIN
    1. if biometric is enabled, the app will scan for Face ID or Finger ID
  6. Tap on "Proceed" button to confirm
  7. App will go through the process of resetting the scooter settings
  8. Process complete

For questions, feel free to reach out by Live Chat on our website or email at [email protected]

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