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What policy should I file a claim under?Updated 6 months ago

We provide a wide array of warranty, hardware support, and shipping support services to ensure that we can assist you effectively when issues arise.

This variety of options may sometimes lead to confusion about which claim to file under. It's crucial to file your claim under the correct policy to expedite the processing of your request.

To alleviate this uncertainty, the decision tree below outlines the scope of each policy, helping you determine which one applies to your situation. If you remain unsure, our support team is readily available to assist you through our chat or email services!

Once you've identified the policy, you can read more about how to file a claim in these articles:

  1. Apollo Ship+
  2. Apollo QC+
  3. Apollo Warranty+
  4. Apollo Limited Warranty
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